Privacy policy
Last Updated: April 23, 2026
At ShopNext, we are committed to protecting your personal data and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your information in compliance with UAE data protection standards.
1. Information We Collect
- Personal Identifiers: Name, email address, and UAE contact number.
- Delivery Information: Complete shipping address within the United Arab Emirates.
- Transaction Details: Order history, items purchased, and preferred payment method (Cash on Delivery).
- Technical Data: IP address and browser type to improve website performance and security.
2. How We Use Your Information
- Processing and delivering your orders within 2-3 working days.
- Providing customer support and order updates via WhatsApp or Email.
- Fraud prevention and ensuring a secure checkout environment.
- Internal analytics to improve our product selection for the UAE market.
3. Data Protection & Secure Payments
Since we primarily offer Cash on Delivery (COD), we do not store sensitive credit card information on our servers. All website interactions are protected via SSL encryption. Your contact and address details are shared only with our trusted courier partners for the sole purpose of delivery.
4. Shipping & COD Terms
- We provide Free Shipping on all orders across the UAE.
- No hidden service charges or COD fees are applied at the time of delivery.
- Customers are requested to provide a valid UAE mobile number for courier coordination.
5. Your Rights & Control
You have the right to request access to your data, ask for corrections, or request deletion of your account information. To do so, please contact us at support@shoopnext.com.
6. Contact Information
- Store Name: ShopNext
- Email: support@shoopnext.com
- Region: United Arab Emirates